Hello! So if you're like me, you're having a field day posting content right now since content drafting got added to the alpha. One of the best favors you can to do to your content is to add eye-catching images. It is insane, the degree to which this helps your content catch people's interest. Lets face it, in this day and age, the written word alone just does not cut it. If you're posting content without any images, I'm going to go ahead and say it - you're failing. The good news, this is...
Hey is it just me, or is anyone else noticing their images disappearing from their posts that are queued up? Is there a size limit or something. I need to resolve this before we launch, because several of my images keep disappearing.
Hi @Emily Barnett ! We aren't aware of any such issues. Can you provide a few more details about what's happening? How exactly is the issue manifesting itself? Are there broken images? Do you have any screenshots or error messages you can provide? If you could also provide the URL to the edit post page of a post having this issue, that would be helpful for us to look into specific posts to try to diagnose what's going on. Thanks!
Hi @Brian Lenz looks like a broken image. But I know i have uploaded via the insert tool, not trying to drag and drop. I have many that have failed after saving. I have re-uploaded but the break again. So i am wondering about file size.
Sorry for the delay in getting back to you, @Emily Barnett . We've been busy putting the finishing touches on the next release. Thanks for providing the details; it's all we needed to confirm the problem There is currently an issue isolated to images that have a space in the filename. This is an issue that is actually already fixed as part of the upcoming Certification & Onboarding release. For now, I would recommend you only upload files that do not have a space in the filename to avoid...
Hmmm. That obviously doesn't sound right, @Emily Barnett Would you mind posting another screenshot to show what you're seeing? Then we can try to replicate and determine if there is a fix. My main suggestion would be to try to backspace/delete/highlight the errant character to try to remove it, but I'm sure you've already tried most of those
Sure, here is a screen shot. So i deleted the broke n link and the caption that was with it, but as i deleted the caption this greater than symbol appeared. It wasn't in my caption. I cannot delete it not can i move my paragraph up to the top, it is like it is still occupying the space where the picture once was. I hope that helps.
There's one thing you can do to get rid of it to save you from having to create a whole new post. I will admit this is not at all intuitive, so we are looking into ways to improve it: Click up right before where the > is in what used to be the caption. Hit the delete key ( not backspace, but the forward-delete key). That should remove the > character. Even though you can't see the element there, repeat the process (starting with another click in step 1) to remove the rest of the space.
It won't let me do anything. I can click on the symbol itself but cannot delete it. I can click on the very top of the page but not where the image was. I can click where the text begins, but i can not delete the spaces above it.
It can work (I've done it with this exact scenario), but you have to be really careful about where you click. The problem is exacerbated by the fact that the cursor doesn't appear when you click in the caption in this case, so it's very hard to see. If you're still having trouble with it, unfortunately the only option right now is to create a new post and delete the old one. Sorry I don't have a better answer! We have this logged for further investigation. It's definitely a strange case that...
Wikimedia Commons is great for finding public domain images. And if they get owners, I know that a Free Stock Photos niche was approved, as was my Creative Commons Non-Commercial with Attribution niche, so they may be good sources for free images once beta goeslive. ;-)
Good sources here! I believe someone shared the HOW to add an image to a post over the weekend, but can't find that. @Christina Gleason was that you? I just pulled down my post to see where to click to add an image; was not able to find that. Any help? Thank you!
David, the 'insert image' tool is not working (tried 3x); the bullet function reduced the font to about 10 pts which doesn't match the rest of the piece; the H1 header font doesn't match the title (I really like the H1 header font more than the title anyway.) Thought I'd share these minor issues with you IRL. Tell me if this is not the right forum for that, and I can share with where you point me. Thank you!
Jayme are you on a phone, pc, or mac? Which browser? And what does "not working" mean? are you getting an error? Does anything happen at all? It's working here, which is why I have to ask a lot of questions, to see if I can reproduce the issue and pass it on to the devs. The bullet function has already been reported and is being fixed. Good catch on that. Not sure about the H1 header, will check.
I'm on Firefox, PC and it may be my issue locally. Let me clear cache, try again and also look at this on Chrome before we escalate. The image begins to load, I see the progress and then when it's 100% it says "error, please try again." I'll do some troubleshooting here, too, and report back.
Ok, when you get the robot it usually has a code number on the page. Can you copy that for me then put in a ticket and paste in the code? Or take a screen shot? But please let's do a ticket so I can share it with the devs and not cloud up this forum topic. Thanks!
Here's another (very underutilized) source of images. Work created by government employees, under US law, is not entitled to domestic copyright protection. If you go to the websites of most government agencies and dig around a little, you'll usually find a library of free images. I've used images from the USDA, FDA, and of course NASA.
Just be careful not to use any image you find on a government website. Many of them use stock images from Getty and other paid photo sources to accompany articles. (I had a client run into issues because of that. Getty loves to send out copyright violation notices with fines that threaten legal action if you don't pay.) It's pretty clear which images are generated by NASA, but use some due diligence to determine the source of images used on other government agency websites!
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