Tagged With "Error"

Issue

Error Message

Eric Scott ·
I keep getting the following message when creating a post. Reference ID: [-2012367715][-704708435]0.5.1-a7402ec-prod-narrative-core-67bb4cd85d-z79hf
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Re: Error Message

David Dreezer ·
Thank you. We'll take a look.
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Re: Error Message

David Dreezer ·
Hi Eric, This should be fixed now. Can you go ahead and give it a try?
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Re: Error Message

Eric Scott ·
Works. Thank you.
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Re: Error Message

David Dreezer ·
Great! Thanks for letting us know.
Issue

Unexpected Error

Garden Gnome Publications ·
When I try to publish a post, I get an unexpected error message.
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Re: Unexpected Error

David Dreezer ·
Yes sir. We're working on that right now.
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Re: Unexpected Error

David Dreezer ·
And we're back. Thank you for the report, and for being patient.
Issue

Bad link "Can I buy NRVE"

Vico Biscotti ·
In the page https://www.narrative.org/about/what-is-nrve, the link "How Do I Buy NRVE" points to an error page ("You do not have access to this topic.") even if I'm logged in both in Narrative and the Community.
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Re: Bad link "Can I buy NRVE"

David Dreezer ·
Good catch. We'll update it. It should point here now.
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Re: Bad link "Can I buy NRVE"

David Dreezer ·
This was fixed. Thanks for pointing out the issue!
Issue

Site breaks if I reach 404 page

Bashar Abdullah ·
Steps to reproduce: Visit any broken link, say https://www.narrative.org/m/thisisbrokenlink You get the mustache guy telling you something is wrong Now click on any link, and it keeps on showing error, until you hit Refresh How would this happen? If I try to directly type URL I thought I knew, or if url no longer exists. Thanks
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Re: Site breaks if I reach 404 page

David Dreezer ·
Thank you for reporting it. It's now on the fix list.
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Re: Site breaks if I reach 404 page

Bashar Abdullah ·
@David Dreezer Welcome
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Re: Site breaks if I reach 404 page

David Dreezer ·
This issue has been fixed. Thanks for the report.
Issue

Site slow and lots of errors

Malkazoid ·
Has anyone else noticed pages are loading much more slowly, and errors are popping up when posting comments? The structure of the page loads as fast as before, but it is when the page is waiting for the content to be served (comments, search results, etc...) that the delay is perhaps 4 or 5 times longer than it used to be. As many have already commented, the speed performance of content loading was already quite slow, especially when it came to search results... so beyond fixing this recent...
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Re: Site slow and lots of errors

MALAY BANERJEE ·
Yes, it is true I also noticed an error while posting. The site needs lots of development as numbers of users increases .
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Re: Site slow and lots of errors

Vico Biscotti ·
Not only the speed, but also strange errors, likely related to speed. I noticed this morning when checking my following list. Weird things happened. Hope is temporary, but it certainly needs to be prevented.
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Re: Site slow and lots of errors

David Dreezer ·
We are looking into the issues. It's back up to speed for me now.
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Re: Site slow and lots of errors

JerrodBelcher ·
Yes, it’s a lot of delay with page loading and when I made a post last night it kept saying error occurred with the robot.
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Re: Site slow and lots of errors

David Dreezer ·
When you get that, if there is an error code number displayed on there can you please copy it and paste it into a ticket here or into an email to [email protected] ? A brief description of what you were doing or the link that you clicked also helps a whole lot. All of it really helps to find the root of the problem.
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Re: Site slow and lots of errors

Colleen Ryer ·
@David Dreezer I've been redirected to a security certificate error page several times when I try to log in to Narrative. Sorry but I wasn't able to copy the page - the right click just doesn't work. In the address bar it just says "Not secure - narrative.org
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Re: Site slow and lots of errors

MOLLY O ·
We are working on the issue.
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Re: Site slow and lots of errors

David Dreezer ·
@Colleen Ryer That one was us, working on the issue. You might get the certificate thing from time to time but hopefully not very often.
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Re: Site slow and lots of errors

MOLLY O ·
We believe that the issue has been resolved.
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Re: Site slow and lots of errors

Colleen Ryer ·
Thanks @David Dreezer - had me worried there for a bit
Issue

Trouble Uploading Images

Garden Gnome Publications ·
I'm having trouble uploading images. I get an error message then nada .
Reply

Re: Posting Error

Blogger Krunal ·
Thanks @UD Ibekwe for the update. Actually I got the same error multiple times in my mobile as well on a different network. So I land on laptop again. Somehow I finished my post finally by keep ignoring it.
Issue

Posting Error

Blogger Krunal ·
I was getting an error on every few seconds while creating a post on my laptop in Chrome browser. I have attached the snapshot.
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Re: Posting Error

UD Ibekwe ·
Try again, is working and active here! Maybe is network issue from your end! Have a lovely weekend U’ll and let us all stay positive! Cheers 🥂
Suggestion

Exact Phrase Searches

Willem Van Zyl ·
It looks like Narrative doesn't support exact phrase searching (adding search terms within double quotation marks). If I search for this: world photography day ... I see search results (some irrelevant). But if I search for this: "world photography day" ... I see an error message.
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Re: Exact Phrase Searches

David Dreezer ·
There is actually an issue AND a suggestion here. The issue is that anything wrapped in quotes causes an error, which should never happen. I'll repost that as an ISSUE ticket. The suggestion is a good one. For proper housekeeping, it is related to https://community.narrative.or...iltering-and-sorting
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Re: Exact Phrase Searches

David Dreezer ·
I've separated the quotes issue into a different ticket for tracking purposed. https://community.narrative.org/support/topic/searches-with-quotes-returns-an-error
Reply

Re: Exact Phrase Searches

Brian Lenz ·
@Former Member all of the content within posts are indexed, including titles, subtitles, and the post bodies.
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