Why does Narrative charge a fee for certification?

Please note that Certification is optional. 

The Certification fee reflects all of the costs associated with processing these certifications - including third party processor fees (what Onfido charges us to perform the checks), our own time in manually reviewing each submission (yes, a real human on our team is also performing a check each time), development and maintenance of our back-end systems for the certification process, and development and maintenance of the payment systems (including accounting, handling of chargebacks, etc.) used for the certification process.

We will continue to evaluate costs over time and can obviously adjust the fee lower or higher, as necessary, in the future.

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