Just to be clear, if we as a company were to ban someone it would violate one of the most basic tenets that Narrative was founded upon. Decentralization. I think it safe to say that we are far away from ever coming to the point where that will happen.
David, I don't really understand what is meant by "Decentralization" in this context. There are certainly MANY aspects of Narrative that are not decentralized. The community does not set business priorities, does not determine policies, does not govern the roadmap. Can you explain what you mean when you say decentralization is a basic tenet of the platform?
More to the point, I think that the refusal to ban users is a very risky one. Assume you have a user who is regularly violating copyrights. Yes, in the US you have almost total immunity under section 23 of the CDA. But almost is an important word. A determined attorney bringing a lawsuit against Narrative would seek to establish a pattern of allowing copyright violations, and NOT banning the offending users.
Things could get nasty even more quickly if the users were posting child pornography, solicitations for prostitution, or other actions that could run afoul of SESTA/FOSTA laws.
It seems to me that it's short-sighted to eliminate a key tool from your ability to manage the site.
I have. on a couple of occasions, accidentally broken the rules on Facebook and YouTube. I was VERY impressed with the responses, and frankly, I think they would be an excellent model for Narrative:
- The response came very quickly, indicating that content filtering was highly automated.
- In each case, my offending content was removed immediately.
- There were no punishments. No demerits, no penalties, no "time outs." I simply got a notice saying essentially "You broke this rule. Don't do it again. If you continue to break the rule, your account will be deleted."
- I have tried to avoid breaking any rules since, but I have no doubt that my account would be deleted just as quickly and efficiently as the original warnings were generated.
It seems to me that this approach would be much better for the long-term health of the platform than the current losing battle against plagiarists and trolls.
And there's nothing wrong with learning from companies that have been managing enormous networks for many years (with the advice of a small army of attorneys).