Certification Processing Issue

Service: Narrative

We're experiencing an issue caused by our Certification processing vendor, Onfido, that is preventing the submission of certification documents.  Unfortunately, the fix for this may not be in place for about a week.  

If you have paid for Certification and cannot submit your information, don't worry!  As soon as we fix the issue, you will be able to do so. 

We'll post here when this issue is resolved. Thanks for your patience in the meantime!

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