Notifications on comments

Service: Narrative

We can currently miss all of the comments to our posts, if users don't pay attention to mention us. I get a notification if they mention me in a comment, but only in that case. That's inconsistent and a missed opportunity of engagement.

The "someone commented" (my post or niche submission) feature is more than a suggestion, considering that every other platform has those notifications and that there's no other way to systematically check those comments.

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Vico Biscotti posted:
David Dreezer posted:

Noting that this is a possible dupe of https://community.narrative.or...ions-on-the-platform

Well, I'm reporting something different. @Gosia Rokicka suggests a notification button on the website, in the suggestion you mention, while I ask to be notified (optionally even by email) when someone comments on my posts or niche submissions.

good point.   Updated. 

News on this? This is still an annoying issue. Many members still don't get, or remember, that they have to mention in the comments, or their comment can go lost in the eyes of the author. Or it's easy to miswrite.

Yes, we are aware that notifications in general need improvement. It's on our road map.  Remember, we are still in Beta!  Thanks for your suggestion.

As this is more of a Suggestion than an Issue ticket I will recategorize it as such.

We consider Issues to be along the lines of "this isn't working as intended, there is a bug here."

Changed To Suggestion

This action was taken by David Dreezer.

I understand what you mean, @David Dreezer. Please consider that I labeled this as an issue because on any content platform bloggers are used to be notified on comments (or to have the opportunity of turning it on/off). In fact, members have adopted the mentioning habit as a workaround. Having to check your past articles for comments is perceived as an issue.

Anyway, I get it and it doesn't make much difference.

@Vico Biscotti what we are looking for in Issue tickets, especially during the beta period,  are implemented features that are not working properly. "I turned on Italics and all my print turned green."   I made that up, obviously, as an illustration.   

Features that we acknowledge to be on the Road Map, but have not yet been implemented would not be what we could consider as being an Issue type of ticket.

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